Terms of Service
LA POCHETTE - TERMS AND CONDITIONS
This website is operated by La Pochette. La Pochette is the trading name of MCWH LIMITED. Company number 10361747,VAT number 262172324. Throughout the site, the terms “we”, “us” and “our” refer to La Pochette. The headings in these Terms are included for convenience only.
La Pochette offers this website (www.lapochette.co), including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Acceptance of Terms:By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Please read these Terms carefully before ordering any goods from us. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Any new features or tools which are added to the website shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
Your order constitutes an offer to us to buy our products. All orders are subject to availability and to acceptance by us. The contract for purchase of our product is formed when we send you an email confirming your Order.
By agreeing to these Terms, you promise to us that i) you are at least over 18, ii) all information provided to us is true, accurate and up to date at all time, iii) you will not use the website for any unlawful or unauthorised purpose, iv) you will not attempt to access the account of other users or attempt to penetrate our security measures and v) you will use the website and any product you may purchase for personal use only. You shall not purchase products for onward sale and we limit the number of products you can buy if we suspect onward sale. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided.
A breach or violation (or suspected breach or violation) of any of the Terms may result in an immediate termination of the Services.
SECTION 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We do our best to make sure the content of this website is accurate and complete but there may be occasions where it is not. If in doubt, please contact us at: firstname.lastname@example.org
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 3 – INTELLECTUAL PROPERTY
We own all intellectual property rights in the products, the website as a whole and its content, including but not limited to all copyright, design and trade mark rights in names, logos, designs, texts, data compilations, graphics, audio clips, films, photographs, animations, illustrations, drawings, software and computer codes (“Content”), or have been granted all necessary licences to use the same.
Use of the website and its Contents grants you no rights in relation to the intellectual property in the Site. Other than for personal use, you may not copy, reproduce, duplicate, modify, edit, republish, download, post, broadcast, record, transmit, sell, exploit, or distribute any part of the website or its Content without our prior written consent.
You may use a "Share" function on the website in order to share information via social media platforms (such as Facebook and Twitter)
Your use of the website and/or its Content must not in any way cause damage to our brand or the website and its ability to function.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue our products or what items are available for sale without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PAYMENTS
All payments are made via Shopify. Shopify is a third party credit card processing agent and operates through fully secure payment pages.
La Pochette is responsible for the processing of our credit card transaction, however your card details are not retained by La Pochette, nor are they visible to our staff.
Via Shopify, La Pochette accepts, Amex, Mastercard, Visa (including Visa Debit and Visa Electron) and PayPal. If you are paying via PayPal, you agree you are responsible for payment for all orders placed using your PayPal account and password.
Pricing can also be shown in selected international currencies based on current exchange rates but note that the currency is changed back to UK Pounds Sterling at checkout.
All prices are inclusive of UK VAT. Delivery charges are not included in the price. We will let you know the total cost of your order including delivery when you ‘checkout’. Currently we are working on a web enhancement to deduct VAT from non-EU orders - in the meantime please email us at email@example.com so we can refund your VAT.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
By placing your order and making an offer to buy a product, you authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity; to validate your credit card; to obtain an initial credit card authorisation; to protect you and us from fraud; and to enable us to arrange delivery of your order to your nominated delivery address.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
SECTION 6 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
Some of our products are sold as waterproof. This means they are waterproof to up to 3000mm of water pressure, have a defensive coating and waterproof zipper. These products have been strictly tested but should any issues occur, please contact: firstname.lastname@example.org
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We cannot be responsible for any loss due to the inaccuracy of the information which you supply. For more detail, please review our Returns Policy.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Examples of comments include:
Comments and reviews submitted to our online services: If you wish to submit a comment or feedback on a blog or article featured on our services, we may (but are not obliged to) publish your comment online or offline to promote our business and our services. We will collect your name or username which will be displayed next to your comment and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.
SECTION 10 - CUSTOMER SURVEYS
SECTION 11 - COMPETITIONS - GENERAL TERMS AND CONDITIONS
In the event that we may offer a competition or any description on our website, the following shall apply:
Entrants must be 18 years or over.
Unless otherwise stated, multiple entries will be discounted and all entries may be disqualified.
Prizes are subject to availability and may be substituted for an alternative of equivalent value.
Automated and bulk entries and entries from third parties are not permitted.
The Competition Winner’s names (but no other personal information, including email address) may be publicised on La Pochette’s website and associated social media pages (Twitter, Facebook, Instagram etc.)
Competition closing dates will be clearly stated for each competition.
Winners are selected at random unless otherwise stated.